AEGIS CNC Contact Us

Yes, we welcome customers to bring their workpieces to our Houli, Taichung facility for trial cutting verification. We recommend scheduling in advance by phone or email. Our application engineers will assist in planning the machining process to ensure your precision requirements are met.

Standard-specification machines have a lead time of approximately 8–12 weeks, depending on order volume and current production schedule. Customized machines vary based on complexity, typically requiring 12–20 weeks. Please confirm the exact lead time when submitting your inquiry.

We offer two overseas service models: factory engineers dispatched on-site for installation and commissioning, or technical support and training provided by authorized regional distributors. Coverage includes Southeast Asia, India, Turkey, and more. The best service approach depends on the region and requirements — please contact our sales team for details.

Orders start from a single unit — there is no minimum order quantity. We also accept multi-machine turnkey orders and can provide complete automation integration solutions tailored to your production line requirements. Please feel free to inquire.

Yes. First Chant has full in-house design and manufacturing capabilities and can adjust spindle speed, axis travel, turret configuration, and automation integration to customer requirements. Please describe your needs in the inquiry form and our engineering team will provide a professional assessment.

The standard warranty is one year from delivery, covering mechanical structural components and the electrical system. It applies to failures not caused by operator error (damage from collision or improper operation is excluded). Free parts replacement and technical support are provided during the warranty period. For ongoing maintenance after warranty expiry, please contact our sales team to discuss a suitable service plan.